Henny Gang ships within the U.S., and to most countries worldwide, via USPS, FedEx, and via direct relationships with some international mail carriers within certain countries.
Orders can be tracked from a tracking number that will be provided in an email to you when the product ships. Please note that it may take several hours from the time an order ships to the time it is first scanned by the carrier into their system.
The processing time for orders is 3-5 business days. After that, standard delivery time within the United States is 3-6 days, and 10-15 business days internationally. Please keep in mind that during holidays this time may vary. Thank you for your patience.
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor are we responsible for any extra fees, customs or back end charges once the package has exited the United States. The customer is responsible for any and all customs charges due on delivery of product.
We accept Paypal, MasterCard, Visa and American Express. We do not accept returns, exchanges or refunds. All sales are final.